Privacy policy

Last updated: November 2025
© 2025 FreeBaller LLC — All rights reserved.

1. We Respect Your Balls (And Your Privacy)

At FreeBaller™, we take your privacy seriously — almost as seriously as we take finding lost golf balls.
This Privacy Policy explains what we collect, why we collect it, and how we keep it safe.

By visiting freeballer.com, you agree to this policy. If you don’t, please close the page — but we’ll miss you.

2. Who We Are

FreeBaller LLC
Based in Florida, USA
Email: holler@freeballer.com

We design and sell products under the trademarks FreeBaller™ and Free Golf Balls for Life™.

3. What Information We Collect

We collect two types of data:

a. Stuff You Give Us

  • Name, email, shipping and billing address
  • Payment info (processed securely by Shopify or your chosen provider — we never see full card numbers)
  • Any messages or content you send (like product reviews or support emails)

b. Stuff We Collect Automatically

  • IP address and device info
  • Cookies and usage data for analytics, site optimization, and personalized experiences
  • Shopify’s standard store metrics (pages viewed, referrer, cart behavior)

We don’t collect anything creepy or unnecessary — no secret GPS tracking, no hidden cameras, no spy drones.

4. How We Use Your Information

We use your data to:

  • Process orders and deliver your gear
  • Send confirmations, updates, and shipping notices
  • Improve the website experience
  • Email you about new gear, deals, or adventures (only if you opt in)
  • Prevent fraud and maintain site security

5. Cookies & Tracking

Cookies are tiny digital crumbs that help the site remember who you are.
We use cookies for:

  • Cart functionality
  • Shopify analytics
  • Optional marketing tools (Google Ads, Meta Pixel)

You can block or delete cookies in your browser, but the site might not work perfectly if you do.

6. Sharing Your Info

We share your info only with trusted partners who help us run the business:

  • Shopify (storefront + payments)
  • Shipping providers (to get your gear to you)
  • Email platforms (for opted-in marketing)

We never sell your data — not to third-party advertisers, not to your foursome, not to anyone.

7. Data Retention

We keep order records and related information for as long as needed to:

  • Fulfill orders
  • Meet legal, accounting, and tax obligations
    When data’s no longer needed, we delete or anonymize it.

8. Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your personal info
  • Opt out of marketing emails (every email includes an unsubscribe link)
  • Request a copy of your stored data

Email holler@freeballer.com to exercise your rights. We’ll respond within 30 days.

9. Security

We use SSL encryption, secure servers, and Shopify’s enterprise-grade protections.
No system is 100 % bulletproof, but we take reasonable steps to protect your info from unauthorized access, misuse, or disclosure.

10. Children

This site isn’t meant for kids under 13.
If you’re a parent and believe your child provided info here, contact us so we can delete it.

11. Links to Other Sites

We sometimes link to external sites (e.g., social media or press).
We’re not responsible for their privacy practices — read their policies before sharing info.

12. Updates to This Policy

We may update this policy from time to time. The latest version will always live here.
If we make major changes, we’ll post a clear notice (no fine-print surprises).

13. Contact Us

Questions or concerns?
Shoot us an email at holler@freeballer.com — we’ll handle it faster than you can say “found another Pro V1.”

14. Final Word

We protect your privacy because trust matters.
You bring the balls. We’ll bring the security.